Overwhelmed readers often give up on wordy, long, and inconsistent lists. Help guide your reader; keep your grammar consistent. … More Grammar and Lists: The business case for consistency.
Adopting a warm tone in our writing helps achieve our core goal for communicating: building (and retaining) relationships. … More Sound stuffy? Try using a less stilted tone.
Smiling might feel forced when presenting online, but it doesn’t have to. … More The case against looking sad when presenting online
Shave your long-winded presentation down to five minutes using these five, easy steps. … More Trim presentation, fat results. How (and why) to remove the bloat
Stop cloaking (or hiding) your verbs. For a more strident, memorable tone, use real vs. camouflaged verbs. … More Polish Your Writing: Remove Fake Verbs
Avoid sounding limp. Make your sentences more active. … More Sound like a limp noodle? Remove passive voice. (Part II.)
Leadership messages needn’t sound boring and stodgy. Use strong vs. empty language and employ specifics to help hook and retain your readers. … More Four Leadership Messages—Unpacked
Conventional wisdom says upspeak signals insecurity in business speakers. But that’s not always true. Ending our ideas on an upnote provides helpful signals for our audience, too. … More Are You Using Upspeak Strategically?
Boost your focus with a creative activity throughout your day. Works for me every time. … More Can creative activity help us focus better?